Privacy Policy

This Privacy Policy applies to:

• Organization: Gig to Grow
• Event: Gig to Grow Business Summit: From Start-Up to Scale-Up
• Website: gigtogrow.com
• Email: summit@info.gigtogrow.com
• Phone: 647-372-0672
• Location: Markham, Ontario, Canada

We collect personal information when you interact with us, including when you register for the Event, apply to be a vendor, inquire about sponsorship or partnership opportunities, sign up for our email list, or contact us directly.

Information you provide directly may include:

• Full name
• Email address
• Phone number
• Business name and type
• Mailing or billing address
• Payment information (processed securely through our third-party payment provider)
• Social media handles or website URLs (if provided voluntarily)
• Any other information you choose to share with us

Information collected automatically when you visit our website may include:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website or link
• Device type and operating system
• Cookie data (see Section 9 for more)

We use the personal information we collect for the following purposes:

• To process your ticket registration, vendor application, or sponsorship inquiry
• To communicate with you about the Event, including confirmations, updates, schedule changes, and logistics
• To send you marketing communications about the Event and future Gig to Grow events (with your consent)
• To manage vendor and sponsor relationships
• To respond to your inquiries and provide customer support
• To improve our website, communications, and Event experience
• To comply with legal obligations and enforce our Terms and Conditions
• To produce and share Event-related content, including photos and videos featuring attendees (as outlined in our Terms and Conditions)

We will not use your personal information for any purpose not described in this Privacy Policy without first obtaining your consent, unless required to do so by law.

We process your personal information on the following legal bases:

• Contract: Processing is necessary to fulfil your registration or participation in the Event
• Consent: You have provided explicit consent, such as opting in to marketing communications
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as improving the Event experience and communicating with past attendees about future events
• Legal Obligation: Processing is required to comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Event and our website, including payment processors, email marketing platforms, event registration tools, and website hosting providers. These providers are contractually obligated to handle your data securely and only as directed by us.
• Event Partners: With your consent, we may share your contact information with event partners, sponsors, or vendors for purposes directly related to the Event.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Gig to Grow, our participants, or the public.
• Business Transfers: In the event of a business reorganization, merger, or acquisition, your information may be transferred to the successor organization, subject to the same privacy protections.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

Generally, we retain event registration records for a period of up to 3 years following the Event. Marketing consent records are retained until you withdraw your consent.

When your information is no longer required, we will securely delete or anonymize it.

Under applicable Canadian privacy law, you have the following rights with respect to your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Unsubscribe: You may opt out of receiving marketing communications from us at any time by clicking "unsubscribe" in any of our emails or by contacting us directly.
• Complaint: If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact us at summit@info.gigtogrow.com. We will respond to your request within 30 days.

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

These measures include encrypted data transmission (SSL/TLS), access controls, and the use of reputable third-party service providers who maintain their own security standards.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take steps to protect your own information as well.

In the event of a data breach that is likely to result in a risk of significant harm to individuals, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our site.

Types of cookies we may use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors navigate our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertising and track the effectiveness of marketing campaigns

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

Office of the Privacy Commissioner of Canada
If you are not satisfied with our response to your privacy concern, you have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.